Benefits Administration Outsourcing Services - COBRA Administration

COBRA administration is a time-consuming process with many expensive pitfalls. Imagine eliminating the potential liability as well as the time-sensitive administrative challenges.

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COBRA administration provides:

  • Internet-based self-service for COBRA continuants
  • Single vendor access to support and account management
  • Built-in connectivity between systems and carriers
  • Proven technology for tracking data relevant to these activities
  • Competitive rates from aggregated buying power
  • Reduced implementation costs overall

COBRA Services

  • Set-up and maintenance of Corporate Structure, Benefit Plans and Employee records.
  • Electronic connectivity from ADP Employease to the COBRA Administration System.
  • Indemnification for the Employer from any fines, penalties, or excise taxes associated with the administration of its COBRA programs.
  • A regulatory compliance manual/program that enables you to collect and maintain reports and information required by various federal agencies in a documented program.
  • COBRA rights notices to all known addressees upon enrollment in your group health plan.
  • Coverage continuation election forms (COBRA) with Proof of Mailing documentation to all known addressees upon the occurrence of a Qualifying Event.
  • Premium Billing and Collection Services to all Qualified Beneficiaries electing COBRA continuation.
  • Rate change notification to all known addresses of COBRA continuants.
  • Guaranteed 30-day cycle for remittance of continuant premiums to customers.
  • Activity, Status and Confirmation reports to keep you in compliance and updated on the actions on your account and participants.
  • Website connectivity for Internet users to make data transfers and activity notifications paperless and easy as possible.
  • Tier one support from your ADP Employease Account Manager for employer questions and implementation assistance.
  • 24-hour access to an Interactive Voice Response (IVR) system for questions about account status from COBRA continuants.
  • Call center operators available for questions from COBRA continuants.
  • Transmission of eligibility information to benefit providers.

COBRA administration is supported in partnership with CONEXIS, one of the largest providers of these services in the United States.

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